Why is my payout blocked?
There are several reasons why your payout may currently not be possible. Please check the following points:
-
Incomplete or outdated documents/data:
Your stored documents or personal details may be incomplete or no longer up to date. Complete or update them so that a payout can be made. -
Verification for new models:
If you are new with us, an additional verification in front of the cam may be necessary – even if all documents are already complete. In this case, you will have received an email from us with further information. -
Minimum payout amount not reached:
The minimum amount for a payout is €100.00. If your earnings are lower, a fee of €10.00 applies. This may mean that a payout is not worthwhile. -
Fee exceeds the payout amount:
If your current earnings are lower than the applicable fee, no payout can be made. -
Missing or incorrect bank details:
A payout is only possible if complete and correct bank details are stored. Please check them under Payout documents.
You have checked all points, but your payout still doesn’t work?
Then please contact our payment team directly. We’ll be happy to help!