A user is insulting me or behaving inappropriately – do I have to put up with it?
No, of course not. On VXlive, you are not obliged to put up with disrespectful or abusive behavior. If a user behaves inappropriately – whether through insults, harassment or crossing boundaries – you have various options to act immediately:
🔧 What you can do:
-
Ban the user
→ The user is immediately removed from the current chat. This makes sense if they are annoying you or behaving disrespectfully. -
Mark as spam
→ The message is hidden and moved to the spam folder. The chat remains saved in the background, but you no longer have to see it. -
Report the guest
→ You should use this option if the guest is insulting or abusive or violates our guidelines (e.g. sexual boundary violations or illegal behavior such as pedophilia). Support checks these reports thoroughly. -
Kick the user
→ If you want to end the chat without blocking the user permanently. The user can write to you again afterwards – but you decide whether to reply.
💡 Our tip:
If a user bothers you, it is absolutely okay to set boundaries. You are always in control of your chat room. We consistently pursue abuse or boundary violations and block the users concerned.
🚨 Important:
If you feel unsafe or don’t want to handle the situation alone, you can contact support at any time. We are there for you.
Go to the support section →
In addition, a user’s messages can be moved to a spam folder. Every further message from that user then ends up in the spam folder and is not shown to you.