My account was blocked after changing my password

Model Support
Model Support
  • Updated

If you enter an incorrect combination of username and/or password five times within 5 minutes, your access to VXModels will be locked for 5 minutes.

After this lockout period, the timer and the failed attempts will be automatically reset, allowing you to try again.

If you have forgotten your password, use the password reset function on the VXmodels login page. If you continue to have login issues, please contact support.