Your toy won’t connect to your software?

Joe
Joe
  • Updated

Your toy won’t connect to your software?

If your toy suddenly stops working with VXlive, this is often due to a blocked browser permission – for example after an update of Lovense or your browser.

How to reactivate access:

  1. Start as usual:
    Open VXlive as if you were going live and connecting your Lovense toy.
  2. Check the browser permission:
    Click the small camera symbol in your browser’s address bar at the top left.
  3. Activate “Local network access” (example using the Google Chrome browser):
    In the window that opens, you will find the entry “Local network access”.
    If it says “Blocked”, move the slider to “Allow access”.

  1. Check the function:
    Your toy should now work as usual.
    If not, please restart your browser and check whether the setting has been applied.