Why was my payout verification rejected?

Why was my payout verification rejected?

Your payout verification details may be rejected for various reasons. Possible causes include:

1. Incomplete or incorrect data/documents

   • Ensure all required information is fully and correctly provided.
   • Cropped or incomplete documents will not be accepted.

2. Inconsistent information in documents

   • The submitted address proof must match the registered billing recipient.
   • Check if all provided details exactly match the document.

3. Outdated document

   • Your address proof must be no older than 6 months.
   • Documents with an older issue date will be rejected.

4. Invalid Tax ID/TIN

   • A false or invalid Tax Identification Number will result in rejection.
   • Verify that your Tax ID is correct and that the issuing country is specified properly.

If you continue to experience issues after correcting the information, please contact our support team for further assistance.