How can I change my billing address?
You can change your address details at any time in your menu under “Payout documents”. Simply submit a current document that shows your full address and a recent date. This can be, for example, a bill, an ID or another official letter.
If you also want to change the first and last name or the company in whose name your statements are currently issued, you are also changing the holder of your account.
A further document is required for a change of account holder. In this case, simply follow the steps below:
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Download the document
Download the attached “Change of account holder” document below (note: 2 pages!). -
Fill out the document
Enter all required information for the previous and the new account holder correctly. -
Provide ID documents
- Attach a copy of the ID of the previous account holder.
- Attach a copy of the ID of the new account holder.
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Send an email
- Send the completed document including both ID documents by email to payment@vxmodels.com.
If you have difficulties downloading or filling out the document, feel free to contact our payment team at any time.